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You can either read through the whole page, or jump directly to a particular problem by clicking on it in the list below:
Problem: I can't see my web page
- Did you upload all of the files?
Make sure all your pages were copied into the server properly.
- Do your files have the right extension?
Web files have to have the correct extension on the end of the filename in order for a web browser to display them. The two extensions that are recognized as web format are ".html" and ".htm". Make sure that all of your web page filenames end with one of these extensions.
- Did you reference the correct files in your URL?
If your files were uploaded correctly, the URL (web address) needed to view them is "http://www.ortelco.net/~[your-e-mail-name]".
- Did you type the URL in all lower case?
Web files are case-sensitive. "/~user" and "/~USER" are two different files.
Problem: I can't see my graphic images
- Did you upload your graphic files?
For a web page to work, all of the related files must be uploaded. Use your FTP program to see what files are on your web server. Check to make sure the graphic images were uploaded.
- Do all of your graphic files have the right extension?
Web graphic files usually have the extension ".gif", ".jpg", or ".jpeg". If they are using any other extension (or have no extension, at all) your web browser may not know how to read them. Make sure the files have an extension that's recognized by your web browser.
- Check the links on your web pages.
When a page is created on a hard drive with an HTML editor, the editor will sometimes put "hard links" on the web files. Instead of pointing to an image on your web server such as "image.gif", the link could be pointing to the image on your hard drive (like "C:\My Documents\images\image.gif"). Make sure that all your links are "relative," which means that a directory isn't specified.
- Do the names of the files and links match?
On a web server, files are case-sensitive. Make sure that your file names are all in the correct case. "IMAGE.GIF" and "image.gif" are two different files.
Problem: My links don't work
- Did you uploaded all of the necessary files?
If you made other pages, make sure they are loaded on your webspace. Use your FTP program and look at the files listed on the right window ( Remote System ) to see what files are there.
- Did you spell the names of files correctly?
Remember that upper-case letters and lower-case letters are significant on a web server. "FILE.HTM" and "file.htmf" are different files. Check the cases and spelling of your link and of the actual filename.
- Do your links include the correct extension?
If you are linking to another HTML page, you may need to include the extension on the end of that link name.
Problem: My scripts don't work
We don't allow cgi-bin scripts to run on the server for security reasons.
Click here to go back to "Uploading your pages" Click here to go back to "Creating your pages"